by Joan Sowards
Ever since I bought my laptop a well over a year ago, the screen has flickered when I start to close the lid. No big deal. It never hurt anything or interfered with my work. Finally, I decided to have the flickering fixed. We were finished with the last edits of Chocolate Roses and I had nothing pressing, so we called for repair. The next morning, Tuesday, FedEx delivered a padded shipping box. I tucked away my beloved Mac in the cushy interior and took it to a designated FedEx pick-up store. Wednesday, I sewed all day—I was in heaven—and Thursday morning by 10:30, a smiling FedEx man hand delivered my repaired laptop.
No more flickering. I love great customer service.